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Crisis Help Lines

If you think you or a someone you know may have a medical emergency please call your doctor or 911 immediately.

In case you need immediate help

If ever you are feeling hopeless, suicidal, or simply in need of speaking with someone, there are numerous free and anonymous hotlines with trained operators available.

  • Visit your local emergency department or call 911

  • Contact a distress centre in Ontario near you (phone numbers provided below).

Distress Lines

When in need of someone to talk to. Operated by various agencies. Open 24 hours a day (unless otherwise indicated):

  • 9-8-8 Suicide Crisis Helpline: Call or text 9-8-8 

  • Toronto Distress Centres: 416 408-4357 or 408-HELP

  • Gerstein Centre: 416 929-5200

  • Spectra Helpline: 416 920-0497 or 905 459-7777 for Brampton and Mississauga residents
    TTY: 905 278-4890; Languages: English, Punjabi, Hindi, Urdu, Spanish, Portuguese

  • Assaulted Women's Helpline: 416 863-0511; Toll-free: 1 866 863-0511

  • Kids Help Phone: 1 800 668-6868; Languages: English and French

  • Community Crisis Line Scarborough and Rouge Hospital: 416 495-2891 for 24/7 telephone crisis support. Service borders: south to the lake, north to Steeles Avenue, east to Port Union Road, and west to Victoria Park

  • Durham Crisis and Mental Health Line: 905 666-0483

  • Distress Centre Halton: For Residents of the Halton Region (Burlington, Halton Hills, Milton, and Oakville). Oakville: 905-849-4541; Burlington: 905-681-1488; Milton/Halton Hills: 905-877-1211

Mobile Crisis Response Teams (24 hrs/7 days) ​

Toronto: 

  • Gerstein Centre Crisis Line: 416 929-5200 service borders: south to the lake, north to Eglinton, and then north to Highway 401 (between Bathurst and Bayview), east to Bayview to Danforth and then to Victoria Park, west to Islington Ave. 

  • St. Mike’s Hospital Mobile Crisis Team via Police Department (911) accessible through police (no direct number). Response team consists of a police officer and a mental health nurse. 

  • St. Joseph’s Hospital Mobile Crisis Team via Police Department (911) accessible through police (no direct number).

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Scarborough/East York

  • Scarborough Hospital Regional Mobile Crisis Team via Police Department (911) accessible through police (no direct number).

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York Region: 

  • Community Crisis Response Service, Distress Centre: Toll Free: 1 855 310-COPE (2673)

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Peel Region:

  • Mobile Crisis of Peel: 905 278-9036, 24 hours, 7 days a week (Mississauga, Brampton, Caledon) 

  • Credit Valley Hospital; Emergency Department: 905 813-4141. Hours: Monday-Friday, 9:00 a.m. to 11:00 p.m. Saturday, Sunday and statutory holidays, 11:00 a.m. to 11:00 p.m. The mobile crisis team only meets with individuals who are registered in the emergency departments at either Credit Valley Hospital or Mississauga Hospital. Note: Emergency Department is unable to offer medical advice over the phone. Please call Telehealth for medical advice at 1 866 797-0000.

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Hamilton

  • St. Joseph’s Hospital Crisis Outreach and Support Team (COAST): 905 972-8338

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Halton

  • Crisis Outreach and Support Team (COAST): 1 877 825-9011. Covers: Oakville, Milton, Georgetown, Acton and Burlington. 

Community Crisis Supports

  • Toronto Community Crisis Service. Run by the City of Toronto, the Toronto Community Crisis Service sends out mobile crisis teams to provide a community-based support for people who are in crisis or who need a wellbeing check, without involving the police.

    You can access the Toronto Community Crisis Service if you are in the above parts of Toronto by calling 2-1-1 or 9-1-1, or directly by contacting the Gerstein Crisis Centre or the 2-Spirited People of the First Nation. Phone-based Information & Referral services are also available through Findhelp 211.

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